Legal
Privacy Policy
Last updated: October 2026 · This is a draft for review before publication.
Who we are
Toby's Tree Surgery and Landscaping (“the business”, “we”) is an independent sole trader based in Wembley, London. This policy explains what information we collect through this website and how we handle it.
What we collect
When you submit the enquiry form, we collect the details you enter: your name, phone number, email address, postcode, the service you’re interested in, and your message about the work. We use these details to respond to your enquiry and arrange a quote.
If you call or WhatsApp the number shown on this site, we will also have the contact details you use to reach us.
How we use your information
- To respond to your enquiry and arrange a free quote.
- To discuss the work, access and timing, and to carry out the work if you go ahead.
- To contact you about the specific job you asked about.
Sharing your information
We do not sell or rent your information. We only share it where needed to respond to your enquiry or carry out the work you have asked for.
Your rights
You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it where we no longer need it. To do so, contact Toby using the details below.
Contact
To ask about this policy or your information, contact Toby:
Note for review before publication
This policy is a draft. Before publishing, please confirm: how long enquiry details are kept, any tools or services used to receive or store messages (for example, the form delivery service, email provider or phone provider), and whether any analytics or marketing features are enabled. We have not added analytics, advertising pixels or marketing subscriptions.